1. How Safe is your site?

Extremely. Built-in with SSL-level certification, your information is safe with us.

2. How long will my order take to deliver?

To ensure that our products are of the highest quality, we manufacture the products when the order is placed. This can take up to 3-7 days to complete. Once processed we will immediately dispatch your products and you should receive the package tracking info.

4. What are my delivery options?

You can learn more on the deliver page.

5. Can I Amend an order?

We work super quickly at processing orders to make sure you receive them as soon as possible. You can amend your order as much as you like before you click “complete order” but after this point, you will be unable to make amendments to your order.

6 How do I track my package?

You will receive an email with tracking information once your order is dispatched. And, You can check your account center to learn more about your order tracking info.

7. Can I return or exchange an item?

You can learn more about the Return & Exchange Policy.

8. How can I customize my design?

You can check out Customize Service.

9. What if I received a defective item?

We are terribly sorry if this has happened. We would like to sort out any faults immediately. As soon as you discover a fault, please contact us immediately (within 7 days of receiving your parcel) via ‘Contact Us’ on our website.

If you have any questions not listed above, you can email us directly or submit a form on the contact us page